Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19):

Download Dr. iQ - our practice mobile app

Access Dr. iQ our practice mobile app

Dr. iQ is our practice mobile app. For the fastest, most convenient way to access our GP services,
download the app NOW:

Accessing our services – update Dec 2021

Dear patients,

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19, offering a range of ways for you to safely get the help and support you need. We are open and continuing to care for our patients.

Patients who request an appointment will be assessed by telephone or online, and a clinician will determine how best to meet your care needs. You will be offered a face-to-face appointment if it is essential for you to be seen, or a video appointment if appropriate.

The fastest way to access our services is generally via our Dr. iQ app. If you do not need to come into the surgery, you will be given appropriate self-care advice, treatment or information on what to do if you become more unwell.

Thank you for your understanding and cooperation during this time of unprecedented levels of demand on NHS services. Please treat our staff with dignity and respect.

Important Notice for Springfield Medical Centre Patients

Springfield Medical Centre has now merged with The Practice St Alban’s and Nirmala. The Practice St Alban’s is located less than 500 meters from Springfield and, to make this change as easy as possible, all of Springfield’s patients have been automatically transferred to our practice unless alternative requests have been made. Please note calls are not currently being diverted from the Springfield telephone number. If you would like to speak to someone at The Practice St Alban’s please call us on 0115 927 3444.

Click here for directions to The Practice St Alban’s From Springfield Medical Centre

Emergencies

nhs

Emergencies

What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

OUT OF HOURS CARE

When the surgery is closed, please call Tower Hamlets Out of Hours Service on 020 7377 7151. This is staffed by local GPs on a rota basis. You will probably be seen by a GP not from our surgery.

If you need to be seen, you may be asked to attend SELDOC’s Out of Hours Surgery at Dulwich Hospital, East Dulwich Grove, London SE22.

NHS 111 Service

111 is the free, easy to remember number to call when you need help or advice urgently when it’s not a life-threatening situation or for out of hours care.

When should you use NHS 111?

People should use the NHS 111 service if they need help or advice urgently when it’s not a life-threatening situation.

You should call 111 if:

  • it’s not a 999 emergency
  • you don’t think it can wait for an appointment with your GP
  • you don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way. For immediate, life-threatening emergencies, patients should dial 999.

Find out more…

Top